1. Introduction
We, Univers Santé Sàrl, are committed to protecting and respecting the privacy of our users. This Privacy Policy describes how we collect, use, disclose, and protect your personal data in accordance with Swiss data protection legislation, in particular the Federal Act on Data Protection (FADP).
The website to which this document applies is https://universsante.ch.
2. Collection of personal data
We collect your personal data when you:
- Register on our website and create a user account
- Place an order
- Contact our customer service
The personal data we collect includes your name, address, email address, phone number, and payment information.
You agree to receive occasional communications from Univers Santé Sàrl, in the form of direct emails or newsletters, via your email address, solely in connection with the universsante.ch services. Your email address will be used only by Univers Santé Sàrl and will never be shared with a third party.
In the specific case of newsletters sent by Univers Santé Sàrl, you may unsubscribe easily from the email received, independently of the universsante.ch website.
3. Use of personal data
We use your personal data to:
- Process and ship your orders
- Provide customer service and respond to your requests
- Send you information about our products, services, special offers, and promotions
- Improve our website and services by analyzing your anonymized preferences and purchasing behavior
4. Sharing of personal data
We do not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. However, we may share anonymized personal data with service providers and partners who help us operate our website and provide our services, such as payment, logistics, and analytics providers.
5. Data security
We take appropriate measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. We use encryption technologies to protect your payment information and implement physical and organizational security measures to safeguard our IT systems.
6. Your rights
In accordance with the FADP, you have the right to access, rectify, and delete your personal data. You may also object to its processing for legitimate reasons. To exercise these rights, please contact us at the email address provided below.
7. Changes to the Privacy Policy
We reserve the right to amend this Privacy Policy at any time. Changes will be published on this page, and we will inform you by email or on our website.
8. Contact
If you have any questions regarding this Privacy Policy or our processing of your personal data, please contact us at info@universsante.ch.
